Security Officer
Support | Help Desk
A second line of support for the role.
Help-Desk
Levels of support
Level 1: questions
Quick answers on controls, policies and client questionnaires.
Level 2: case analysis
Written opinion on a specific control, contract or risk.
Level 3: activation
Clients on a retainer: support during incidents and audits.
Security that is not measured is not managed
Start with a maturity assessment or ask for a proposal to structure the role.